Thanks for attending The Being & Doing Summit! We're here if you need help with anything. We’ve addressed the most common issues below, so please take a quick look to see if our comments help resolve your issue. If not, submit a Customer Support ticket at the bottom of this page.
We’ll get back to you as quickly as we can.
The Being & Doing Summit Team
I UPGRADED TO THE ALL ACCESS PASS BUT GET DIDN'T THE EMAIL WITH INFORMATION ABOUT ACCESSING THE SUMMIT.
If your issue is still unresolved, please send us a support ticket and we’ll address your issue as quickly as we can.
I ACCIDENTLY CLICKED THE "ADD TO CART" BUTTON ON THE ORDER FORM MULTIPLE TIMES AND WAS CHARGED FOR MULTIPLE ORDERS.
No problem. Please fill out the form below and we'll issue your refund right away. Be sure to include your full name and the email address you used when you placed the upgrade order. Thanks!
I ENTERED MY USERNAME AND PASSWORD FOR MY MEMBERS AREA AND WAS UNABLE TO LOG IN.
It happens. Please use the contact form below and we will get you what you need to log in.
HELP! I CAN'T GET THE VIDEOS TO PLAY OR THEY ARE SKIPPING/PLAYING SLOWLY.
If none of these options resolve your issues, please fill out a support ticket below and include as much detail as you can, including answers to the following questions: – Are you getting an error message or are the videos not playing at all when you click the play button? – What browser are you using? – What version of that browser? – Go to speedtest.net and run a test. What speed does it say you have for download? We will do our best to help you out.
CAN I SEND A MESSAGE DIRECTLY TO A SUMMIT SPEAKER?
This support system is intended to address technical issues and concerns for the Being & Doing online event itself. We encourage you to participate in the Facebook comments/live chat below each presentation and/or reach out directly to the speaker who is most relevant to your question via their established communication channels. We are unable to answer questions relating to the content of the sessions through this system. Thank you for your understanding.
We'll get back to you right away!